PPC Management Services

Paid Search provides an immediate, scalable opportunity for increased bottom-of-funnel search traffic, enabling your business to appear at the top of the search engine results when potential customers are searching for the products or services that you offer.

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Our iterative approach to PPC campaign management means that we are constantly working towards maximising budget efficiency, keeping CPAs low and delivering consistently improving ROI.

Optimisations are made based on data and an in-depth understanding of your business, whilst leveraging machine learning and industry-standard tools to ensure that your ads are shown to the right audience, at the right time.

Zero Above Team

An integrated, data-driven approach to PPC management

Our paid search management services can be tailored to suit a wide range of budgets and objectives, and we will work with you to prioritise areas of focus to ensure that campaigns are in line with your business goals.

  • Keyword and conversion data informs your SEO strategy, so every channel works together.
  • Heavy emphasis on Conversion Rate Optimisation ensures that traffic arriving on your site converts at the highest possible rate.
  • Attribution modelling helps you understand the role PPC plays in your overall conversion journey — not just last-click.
Digital checkup

What is PPC?

PPC (pay per click) is an online advertising model where advertisers pay a fee each time one of their ads is clicked. It is a way of buying visits to your site rather than earning them organically. Common forms of PPC include:

  • Google Ads (formerly Google AdWords)
  • YouTube Ads
  • Google Shopping Ads
  • Bing Ads
  • Ads on 3rd party websites via display networks

PPC ads can be targeted to your customers in multiple ways but the two most common ways are:

01

Target your customers based on what they’re searching for
This is done by bidding on the keywords that are relevant to your business. For example, if you sold trainers you could bid on the keyword “new Nike trainers” and when someone searches for that, your ad could be shown right as that person is looking for new trainers.

02

Target your customers based on their interests and behaviours.
This is more common on social media platforms and display advertising as there are no keywords that you can target. Therefore you can target your ads toward specific demographics and interests based on what you know about your target audience and current customers. The demographics and interests vary between platforms but common ones are age, interests, education and job title/role.

Our PPC services

Display Advertising

Display advertising

Uses the Google Display Network (GDN) to show banner ads across millions of websites. An excellent way to build brand awareness cost-effectively and reach people who are not yet actively searching for your products or services.

Shopping Ads

Shopping Ads

Designed for eCommerce retailers, Shopping Ads display your products with images, reviews and prices directly in search results. These ads convert at a much higher rate for product-related searches than standard text ads.

Quality Score Optimisations

Quality score optimisations

If you manage your own campaigns but are struggling with high cost-per-click, our specialists understand exactly what levers to pull to improve your quality scores and reduce your CPC,  saving significant budget over time.

Text Ads

Text Ads

The most common form of PPC. You choose the keywords you want to target and your ads appear when users search for those terms. Reach potential customers at the very moment they are looking for what you offer.

Retargeting & Remarketing

Retargeting & remarketing

Re-engage visitors who have already shown interest in your business by following them with banner ads across the web. Ideal for increasing brand awareness, recovering abandoned carts, or offering discount codes to previous visitors.

YouTube Ads

YouTube Ads

Short video ads shown before or during YouTube content. More creative and engaging than static images or text. Zero Above has an in-house video production and animation team to create your assets and then set up and manage the campaign end-to-end.

Ad Account Set Up

Ad account set up

New to paid search? We help you get started the right way — with comprehensive keyword research, compelling ad copy, negative keyword identification and a correctly structured account built to perform from day one.

Our approach to PPC

Keeping Up With Industry Changes

Keeping up with industry changes

The way in which PPC campaigns are managed is constantly evolving as Google, and other platforms, work to integrate increasing levels of machine learning into their bidding algorithms. Best practices change over time and at Zero Above we pride ourselves on being at the forefront of these developments, ensuring that PPC accounts are utilising all available resources to drive results for your business.

Your Account, Your Data

Your account, your data

Here at Zero Above, we understand that your ad accounts are full of useful data and are an asset. You’ve paid for us to build and optimise your campaigns so we strongly believe you should own the account, regardless of who your PPC management agency is. Before we start with any campaigns we make sure you’re the owner of the account, so should you decide to move on, you’ll retain access to all the data and campaigns in your account.

Data-Driven Campaign Optimisation

Data-driven campaign optimisation

We believe that accurate, comprehensive tracking is the foundation of any successful PPC campaign, and we use data to inform our ongoing strategies. By leveraging both macro and micro conversions, we are able to distribute budgets proportionally to the areas of an account that are performing strongest, whilst providing the bidding algorithms with the data they need to work to their maximum potential.

Iterative Campaign Development

Iterative campaign development

Far from a “set it and forget it” autopilot approach, we are constantly monitoring every campaign to ensure that high-performing keywords are given the budget they need, whilst wastage is minimised. Whether we’re testing new ad creative, experimenting with new bid strategies, ad extensions or adding negative keywords to an account, there are always optimisations being made to maximise efficiency.

More Than Just PPC

More Than Just PPC

As a full-service digital agency, we do more than just PPC. We’re happy to manage your PPC campaigns for you but with a digital marketing retainer, we make sure that your PPC strategy compliments your digital marketing strategy. This includes using search terms to inform content marketing, conversion data to inform SEO keywords and landing page designs to inform our conversion rate optimisation (CRO) strategy.

Monthly Reporting

Monthly reporting

Each month we will create an in-depth Google Data Studio report tailored to your business so you can see how your ads are performing against your key business objectives, not just a report full of meaningless KPIs. Our reports also come with insightful commentary on the performance of the ads that month as well as what we’ve been working on and what we plan to do next. We will also set up a call each month to review the report with you and answer any questions you might have.

No long-term contracts

We don’t lock our clients into long term PPC management contracts, our PPC contracts run month to month with a 30 day notice period to cancel. We believe the best way to keep our clients is through good results, not locking them in.

Dedicated specialists

As an official Google Partner, our digital marketing team have qualifications in all aspects of Google Ads. At Zero Above, we all work together to maximise the performance of your campaigns. Our in house design team designs and outputs display ads and landing page wireframes, our development team helps with building landing pages and improving conversion rates. All of our PPC accounts are headed up by one of our PPC specialists who will take overall responsibility for the performance of the account and will be there to answer any questions as well as lead reporting meetings.

Our process

01

Audit / onboarding

If you’re already running PPC campaigns we will ask to be added to your PPC accounts so that we can audit your current set-up and see how things are performing and how we can best support your goals.

02

Strategy & planning

The next step, or the first step if you’re not running any PPC campaigns, is to have an onboarding call to understand your business and what you’re looking to achieve. We will then come up with a plan to help you reach your goals.

03

Implementation & launch

The next step in the process is to start building your new ad campaigns. We will go and research the keywords we should be targeting, write the ad copy, review and build landing pages if required and build this into a campaign in your ad platform.

04

Ongoing optimisation

Your account manager reviews performance and continuously seeks improvements, updating ad copy, refining keywords, improving quality scores, running A/B tests on ads and landing pages, and collaborating with our in-house CRO team on conversion rate improvements.

05

Regular reporting

Monthly catch-ups to review performance and lead quality (or weekly for larger budgets or event-driven campaigns). You also get access to a live, customised Google Data Studio dashboard which is always up to date, always available.

Why invest in PPC advertising?

PPC advertising can provide your business with a full funnel lead generation solution, from targeting bottom of the funnel customers right as they’re looking for the products and services you offer, to prospecting for new customers at the top of the funnel. Retargeting ads keep your business at the forefront of customers’ minds once they’ve interacted with your website by placing your ads on third party sites.

Top of funnel

Top of the funnel

You can also use PPC to prospect for new customers by using the audience targeting features such as “in segment” audiences. This can be a cost effective way to find new audiences who can benefit from your products or services.

Middle of funnel

Middle of the funnel

Using the retargeting features offered by the PPC ad platforms you can stay at the front of your customers minds while they’re researching alternative solutions to their problem. This is a cost effective way of increasing the likelihood that they buy from you and not your competitors.

Bottom of funnel

Bottom of the funnel

PPC can provide your business with a consistent stream of incoming leads at a cost that you’re comfortable with. By targeting the right keywords you can target bottom of the funnel customers who are ready to buy your products or services.

Brand Management

Protect brand traffic

If you’re the leading brand in your sector you can quickly find competitors bidding to show ads when people search for your brand name. These ads will appear above the first organic listing for your brand and can therefore start to steal traffic from your site. By bidding on your own brand keywords you can protect your traffic at a very cheap CPC.

Why work with a Google Ads Partner agency?

By working with a Google Ads Partner agency for your PPC campaigns you can be assured that you’re working with experts that have taken and passed a range of Google Ads exams. These qualifications include Google Search Ads, YouTube Ads, Google Shopping Ads and Display Ads. Other benefits of working with a partner agency include:

  • Knowing they’re experienced in managing PPC budgets, partner agencies have to manage at least £10,000 in ad spend every quarter.
  • They have access to enhanced support from Google so if extra verification is required or there are issues with your ads they can be resolved quickly.

How does PPC work?

Google and Bing both offer PPC advertising on the search results as well as third party websites that have joined their advertising network. You can control when your ads are shown by choosing relevant keywords to your business, when someone searches for one of your keywords your ad has the potential to be shown.

As there are lots of advertisers out there that target the same keywords, each time a search is performed by someone there is an auction for the available ad spots. Advertisers then bid for the chance to show their ad in the search results.

How does PPC work?

This is based on three key factors in this order:

  1. How much you’re willing to pay for each click – depending on how much you’re willing to pay for each click on your ad impacts how likely it is that your ads are shown. The more you’re willing to pay the more likely it is your ad will be shown.
  2. The quality of your ads – Search engines want to provide users with a good experience and this includes the ads they show. To make sure people keep clicking on the ads they only want to show relevant, high quality ads which lead to useful websites once clicked.
  3. The expected impact your ads will have – When you create your ads there are options to add extra information to your ads such as phone numbers or links to specific pages on your site. If your ad copy, chosen keywords and ad extensions are highly relevant to the person searching you can still win the ad auction even if people are willing to pay more for each click. This means that as a small advertiser you won’t be outbid by people with bigger budgets.

This whole process happens in the background as the search results are loaded for the user.

Specialist team

Chay Kelly

Digital marketing executive

You’ll typically find him working on digital marketing retainers, helping spot SEO opportunities and growing organic traffic and leads for our clients. His pride project has been working with WillisPalmer to increase their number of independent social workers. By creating and executing a keyword-led content strategy, they now rank first for “becoming an independent social worker”.
Outside of work you can spot Chay out and about on the bike, BBQing in the garden with friends or going for a walk in the beautiful Suffolk landscape. In the winter, he’ll be tinkering with one project or another, whether that’s his home assistant project, websites or playing around with new tools.

Mike Hall

Digital marketing manager

Mike is a Digital Marketing Manager with over 10 years of digital agency experience working with clients across B2B, B2C & Non-Profit sectors and qualifications in Google Ads Search, Display and Video. His skills span the full spectrum of the digital marketing mix and he has a particular focus on delivering objective-led, data-driven results for his clients. When he is not immersed in a client’s Google Analytics or Google Ads account, Mike can be found on the golf course, cricket pitch, shredding in his home recording studio or enjoying days out with his wife and son.